The U.S. Commercial Service offers solutions to help businesses enter and succeed in international markets. Our U.S. Trade Specialists are located in 100 U.S. cities and work hand-in-hand with our Country Specialists located in 70 U.S. Embassies and Consulates overseas. From assisting your firm in identifying promising export markets, to locating and qualifying international buyers, to promoting your company via trade shows and missions, our U.S. Trade Specialists provide expert assistance at every stage of the export process. Learn more about our assistance.

At DISCOVER GLOBAL MARKETS: Sustainable Solutions, you will have an opportunity to meet several of our U.S.-based international trade experts, including the following individuals who will serve as panel managers and moderators.  For a complete list of our U.S.-based staff, and to locate the U.S. Export Assistance Center nearest you, please visit:

Amy Benson

Shannon Fraser

Karl Kailing

Stephan Crawford

Kellie Holloway Jarman

Elizabeth Krauth

David Fiscus

Ryan Hollowell

Cynthia Torres


Joanne Vliet


Amy Benson is Director of the U.S. Commercial Service’s Boise Export Assistance Center. In this capacity, Ms. Benson helps Idaho exporters realize their export potential by creating market entry strategies, navigate international documentation challenges and identify and evaluate international partners. Prior to her position in Idaho, Amy served in various positions with the U.S. Commercial Service in Washington D.C. and a three year assignment as a Foreign Service Officer for the American Institute in Taipei, Taiwan.



Stephan Crawford is currently the San Francisco Director of the Global Markets unit of the US Department of Commerce. Global Markets is the lead international business development agency of the US government. In this capacity, Mr. Crawford oversees local agency operations and over the past decade has also directly counseled hundreds of client firms on diverse aspects of international business development, facilitating millions of dollars in transactions on five continents. Since 2006, his client portfolio has focused on clean technology, and he has played an active role in building agency capacity to support overseas business development by US firms across the sector. Prior to his current position, Mr. Crawford served on temporary duty as an Economic and Political Officer at the US Consulate General in Dusseldorf, Germany, and prior to that assignment was seconded to the Secretary of Commerce’s staff to work on economic development in California. Mr. Crawford holds a recent Master of Science Degree in Environmental Management (with a strong focus on environmental science) from the University of San Francisco and a Master of Arts in Law and Diplomacy from the Fletcher School of Law and Diplomacy in Massachusetts. He was also an Adenauer Scholar at the Johannes Gutenberg University in Mainz, Germany, where he undertook research on renewable energy technology transfer. A native San Franciscan, Mr. Crawford speaks German and Spanish and has a strong working knowledge of French.

David Fiscus is the Director of the U.S. Department of Commerce’s Utah U.S. Export Assistance Center, where he helps current & prospective Utah exporters compete and succeed in the global marketplace. Prior to assuming his duties in Utah, Mr. Fiscus held several positions within the U.S. Government related to international trade and foreign policy, based in Washington, DC. Mr. Fiscus holds a B.A. summa cum laude in international studies and French from Bowling Green State University, an M.A. in international affairs from The George Washington University, and an executive credential in global marketing from the Thunderbird School of Global Management.

Shannon Fraser serves as an International Business Development Specialist at the U.S. Commercial Service office in Silicon Valley, where her sectors of specialization include smart grid and clean energy.  In partnership with Foreign Commercial Service officers at the Embassies and Consulates worldwide, Shannon works with Silicon Valley-based companies to expand their exports to overseas markets, thereby spurring economic growth, job creation, and innovation for small-and-medium enterprises based in the Silicon Valley region.

From 2005 to 2011, Shannon served as an Energy Industry Trade Specialist in the Office of Energy at the U.S. Department of Commerce in Washington, D.C. where her areas of focus included smart grid/T&D, power generation, fossil fuels, and biofuels.   In this capacity, Shannon collaborated with government counterparts, trade associations, and U.S. companies to promote U.S. energy policies and programs that
advance international market opportunities for U.S. energy companies.

Shannon holds a B.A. from U.C. Berkeley and a Master’s in Pacific International Affairs from U.C. San Diego. In 2011, Ms. Fraser was awarded a U.S. Department of Commerce Gold Medal Award and a Bronze Medal Award for her contributions to advancing international convergence of global smart grid standards.

Kellie Holloway Jarman is a Senior International Trade Specialist in the Portland, Oregon office of the U.S. Commercial Service, advising businesses on how to enter new foreign markets, resolve trade problems and increase exports, worldwide. With more than two decades of trade support experience, she offers particular expertise on doing business in China having managed the Commerce Department’s China Business Information Center following assignments in Beijing and Shanghai. She currently, serves as the Deputy Team Leader for the Global Automotive & Transportation Team, and has also lead the U.S. Department of Commerce's national Environmental Technologies and Healthcare Teams. Previously, she served as a board member of the Arizona Governor directed Arizona Bio-industry and Environmental Technology Clusters, and prior to joining the Commercial Service, Ms. Holloway worked as a management consultant supporting high tech and energy sector clients in their Asia international joint venture activities.  She also spent two years in Hiroshima, Japan as a cultural consultant and English teacher.  Ms. Holloway has a BSBA in Marketing from the University of Arizona supplemented with course work from the University of Copenhagen and a MBA in International Management from Thunderbird School of Global Management.

Ryan Hollowell serves the U.S. Commercial Service as a Senior International Trade Specialist in the Northern New Jersey Export Assistance Center. As such, he primarily works with renewable energy and environmental technologies companies in developing their export strategy and initiatives. Ryan is the Renewable Energy sub-sector Team Leader and is a key member of the Financial Services team, focused on helping private equity and venture capital companies raise capital from foreign investors. Prior to joining the Northern New Jersey USEAC, Ryan was the Director of International Business Development for a small renewable energy startup company, and served in the New York City USEAC for over five years where he helped U.S. energy companies close over $2 billion of projects. Ryan holds an M.B.A in Finance and an M.A. in International Affairs from Seton Hall University and a B.A. in International Business from Xavier University.

Karl currently advises Silicon Valley firms on all aspects of their international operations, with a particular focus on companies in the clean tech, semiconductor and transportation sectors. His advisory services predominantly involve global business development counseling and cross-functional project management to small and medium sized enterprises entering new markets. Karl also advises SME's on regulatory, policy and documentary issues throughout the world, and, in cooperation with a worldwide network of colleagues, engages US and international government agencies on firms’ behalf.

Previous to his current position with the US & FCS, Karl served as a Congressional aide in Washington, DC. Karl earned a Master's degree in International Trade Policy from the Middlebury Institute of International Studies, and an undergraduate degree in History and English from Loyola University, Chicago.

Elizabeth Krauth is the Director of the North Bay U.S. Export Assistance Center, in San Rafael, California. She has assisted numerous cleantech, telecommunications, and medical products companies enter international markets. During her tenure with the U.S. Commercial Service, Elizabeth traveled to twenty countries to facilitate international business for U.S. companies. In two of those countries, Bulgaria and Malaysia, she served in short-term assignments as a Commercial diplomat. Elizabeth graduated from Birmingham-Southern College with a degree in political science and earned a Master’s degree from the University of San Francisco in Asian studies. She was raised in South Korea.

Cynthia Torres has served at U.S. Department of Commerce; International Trade Administration’s U.S. & Foreign Commercial Service, for the past 14 years and is part of a global network of international trade professionals charged with assisting American businesses to sell their goods & services around the world.

Ms. Torres has served as the Director of a U.S. Export Assistance Center in the California low desert region, completed an assignment with the Office of International Operations as the Acting Principal Commercial Officer in Guadalajara, Mexico, fulfilled a four years term as the Global Energy Team Leader, and most recently completed a rotation with SelectUSA, the foreign direct investment unit of the International Trade Administration. In her role as the Energy Team Leader, Ms. Torres oversaw a globally dispersed team responsible developing and implementing impactful international trade programs across the energy spectrum targeting the oil & gas, renewable energy, smart grid, nuclear and coal sectors. Ms. Torres is currently serving as a Sr. International Trade Specialist based in the West Los Angeles U.S. Export Assistance Center and is well positioned to leverage her energy industry expertise to better serve U.S. energy exporters.

Joanne Vliet is the Director of the U. S. Commercial Service’s Silicon Valley office, located in San Jose, California.  Part of the U.S. Department of Commerce, International Trade Administration, the agency maintains a network of trade promotion and policy professionals located in over 70 countries and 100 U.S. locations.  The Commercial Service promotes U.S. exports, especially among small and medium-sized enterprises; advances and protects U.S. commercial interests overseas; and attracts inward investment into the United States.  In addition to directing the operations of the Silicon Valley office, Ms. Vliet also manages a diverse client portfolio in the following sectors: aviation/defense, scientific instruments, financial and other professional services, robotics, and safety/security equipment. Ms. Vliet is a Marshall Memorial Fellow, and a graduate of the University of Texas at Austin, having pursued advanced studies at the Chinese University of Hong Kong and Nanjing University in China.

DGM SS RNP February 3 1025

  Notice to Visitors!

  The link you have chosen will take you to a non-U.S. Government website.

  If the page does not appear in 5 seconds, please click this: outside web site is managed by the International Trade Administration and external links are covered by its website  disclaimer statement.

  Notice to Visitors!

  The link you have chosen will take you to a non-U.S. Government website.

  If the page does not appear in 5 seconds, please click this: outside web site is managed by the International Trade Administration and external links are covered by its website disclaimer statement.